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Mashable!
How Much Do Tech Companies Make Per Employee? [CHARTS] (posted Tue, 07 Feb 2012 by Matt Silverman)
Teen Sends Her MIT Admissions Letter to Space [VIDEO] (posted Tue, 07 Feb 2012 by Alissa Skelton)
How Facebook and Twitter Help Sound the Official Earthquake Alarm (posted Tue, 07 Feb 2012 by Alex Fitzpatrick)
Google Chrome for Android has Arrived, But It’s Only for the 1% (posted Tue, 07 Feb 2012 by Zoe Fox)
How One Pioneering Investor Kick-Starts Early Stage Companies [VIDEO] (posted Tue, 07 Feb 2012 by Mashable Video)
Klout Mobile App Is One Step Closer With Acquisition of BlockBoard (posted Tue, 07 Feb 2012 by Brian Anthony Hernandez)
Could a Facebook for Doctors Improve Your Care? (posted Tue, 07 Feb 2012 by Sarah Kessler)
Apple Faces Possible $38 Million Fine for Using the Term ‘iPad’ in China (posted Tue, 07 Feb 2012 by Todd Wasserman)
The Rise of the Sharing Economy (posted Tue, 07 Feb 2012 by Erica Swallow)
Warms Is a Physical and Digital Valentine’s Day Surprise (posted Tue, 07 Feb 2012 by Lance Ulanoff)

 

Guy Kawasaki - TweetMeme
How can social media get you fired? [infographic] - Holy Kaw!

Via Tribe HR.Infographics to the rescue! Permalink | Leave a comment  »

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Will 2012 be a good year for restaurant jobs? - Holy Kaw!

Will 2012 be a good year for restaurant jobs? http://t.co/mZ3FOB5G

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Wimplesquiffer: Roald Dahl’s handwritten list of made up words - Holy Kaw!

Wimplesquiffer: Roald Dahl’s handwritten list of made up words http://t.co/fW64fqAe

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No-clump proteins may change drug delivery - Holy Kaw!

No-clump proteins may change drug delivery http://t.co/nayj9KRr

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How to energize and motivate your employees - Holy Kaw!

As a manager, it’s crucial that you watch out for your employees’ well-being. It’s easy for your employees to burnout without even realizing. Keeping a close eye out, keeping them engerized, and motivated can avoid burnout. Open Forum offers a few suggestions to help. Here’s just one:Celebrate their first dayBe prepared before a new employee gets to work. Thank them for joining your…

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200 years of Charles Dickens: A visual history - Holy Kaw!

200 years of Charles Dickens: A visual history http://t.co/Da8TfggR

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10 tips on leadership from Tom Coughlin - Holy Kaw!

RT @Alltop 10 tips on leadership from Tom Coughlin http://t.co/KxFIOkAI http://t.co/A82xUwVC

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How to avoid kissing cousins in Iceland - Holy Kaw!

RT @Alltop How to avoid kissing cousins in Iceland http://t.co/fqMh9ZIa http://t.co/Ae8wcxpR

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Queen Elizabeth's diamond anniversary: By the numbers - Holy Kaw!

@iquit #business RT Queen Elizabeth's diamond anniversary: By the numbers http://t.co/K6Ei9qVk: http://t.co/DglucDsN #entrepreneur #obama

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Team builders that really work - Holy Kaw!

OK, everyone, we're going to a picnic and each person is going to a bring a snack that starts with the same letter as your first name. So, I'm Lily and I'll be bringing lima beans! Recognize that? That's the sound of a tedious, terrible ice breaker. If you're tired of using duds, check out  Open Forum, which offers a few team builders that really work. Don't expect pre-packaged games, though.…

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Last chance to become a giver on World Book Night [video] - Holy Kaw!

Book lovers, mark your calendars for April 23, 2012 when World Book Night will be celebrated in the U.S., U.K., Ireland and Germany. Those who sign up by midnight tonight will receive twenty free books to hand out around their communities to those they believe could benefit from some quality reading time, and it would be a great opportunity for the book club to hit the streets and get a bit of…

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10 golden rules of designing a great iPad app - Holy Kaw!

The iPad is a wonderful device because its ease of use is equally matched by its usefulness. Great iPad apps harness the power of that winning combo and connect to users with simple functionality and purposeful concepts.There are ten things you should keep in mind when designing an iPad app. These ten guidelines can help keep you on the right track and off the wrong one.See three of those rules…

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Count votes by hand, and error adds up - Holy Kaw!

Count votes by hand, and error adds up http://t.co/55CBitAs

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The man who stole a glacier... to make cocktails? - Holy Kaw!

The man who stole a glacier... to make cocktails? http://t.co/cAMuCDBh

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How Threadless prints t-shirts [video] - Holy Kaw!

Cc: @pretdung RT @GuyKawasaki: How Threadless prints t-shirts [video] http://t.co/aWWit6XG

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ReadWriteWeb
Mobile Carriers and OEMs Get Android App Testing Cloud from Apkudo

apkudo_150x150.jpgWhen developers think of application testing, it always centers around how an app will perform on a particular device. This is especially important in the Android ecosystem that has upwards of 300 devices from a variety of original equipment manufacturers worldwide. From the inverse perspective, nobody ever thinks of the testing needs of the carriers and OEMs.

Cloud-based testing platform Apkudo thought about manufacturers and carriers with a new release of device analytics platform. Manufacturers can now test devices against the top Android apps before releasing. The idea is that if a device is tested from the supplier side, less handsets will be returned by consumers, potentially saving manufacturers billions of dollars.

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apkudo_device_chart.jpgApkudo tests with what it calls a "device cloud." The configuration of more than 300 Android devices are set up in the cloud and mobile app developers can run their projects through that cloud to make sure it will work across OEMs and Android system versions.

For Apkudo's device analytics, the opposite approach is taken. Manufacturers and network operators can test their apps against the contents of the Android Market. Apkudo will run a device against the top 200 apps in the Market to test functionality with the touchscreen, keyboard, audio, device access (accelerometer and GPS, for instance) along with performance characteristics.

The idea is to provide both developers, network operators and manufacturers with tools against Android fragmentation. As we noted last week, there is actually less fragmentation on of Android devices as many think, with the optimal Android handset running on a 4.3-inch screen on version 2.3 Gingerbread. Yet, with the sheer volume of devices and applications available in the Android ecosystem, testing is still one giant headache.

Apkudo can speed up on the process that OEMs must go through to test devices. According to CEO Josh Matthews the process normally takes 6-8 weeks. Apkudo says it can do it in three days.

Device analytics will break down the results into two categories: characterization and optimization benefits. Characterization benefits help operators target competing devices while expanding their own portfolios. Imagine it as a bench mark against the rest of the ecosystem. Optimization benefits recommends how devices can be made better before release to be truly competitive in the market place.

apkudo_device_analytics.jpg

The first U.S. carrier to sign on with Apkudo is MetroPCS. Apkudo also has agreements with "most major OEMs" in the Android ecosystem.

App developers should be happy with Apkudo's testing abilities because it means that the OEMs could have a more efficient testing program to make sure apps work on their devices. When it comes to app functionality on Android, developers need to work the manufacturers and carriers to ensure a quality experience. The end of fragmentation, after all, is a two way street.

Discuss


How To Get My Attention

totemapp150.jpgIt's an attention economy, and the good people at Jones-Dilworth have built a tool that will help you get some. Totem launches today, a free app that helps anyone build a great press page. Whether you're a giant company, a start-up, or even a solo act, you shouldn't have to think too hard about a press page. For that matter, neither should I.

A press page is a place for you to put all the info a reporter needs about you, your company, your product and your news. It's not the whole story; it's just the colorful details. But you'd be amazed at how hard it is to find that stuff sometimes. Jones-Dilworth has a wealth of experience, it has worked with reporters, and Totem reflects all the right priorities. If you want to make a good impression on the press, this is the way to go.

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Free Totem users can build unlimited press pages with all the right info, bios, articles and image resources in all the right places. The pro version costs $99 - a one-time upgrade - and it lets you host Totem at your own domain (press.YourNameHere.com) or embed it as an iframe on your site. Pro users can customize the color and background and remove the Totem branding.

Here's an example. This is the press page for Totem itself.

totemapp.jpg

The front page includes the basic gist, links to social feeds, and all the video and image resources a reporter will need to grab. There's a separate page for full team bios. The press contact is always in the upper right corner, because that's the person a reporter needs to get to quickly if something is wrong or missing.

totemappsidebar.jpgThe right side also features a few feeds to keep things fresh, such as company press releases and featured blog posts. It also has a ticker of recent articles, which can be viewed in full on the articles page.

The back end of Totem lets moderators input stories there, but there's also a browser bookmarklet that lets you add new articles with one click as you find them online.

Have you noticed those nice rows of publication logos at the bottom of start-ups' websites highlighting good coverage? Totem lets you easily create one of those and embed it on your site, linking to these articles.

totemappWidgets.jpg

Business depends upon good storytelling. The press (yours truly) is the filter through which the stories get to the public. If you want to tell the public your story, you have to get through us. But lest this sound self-important, let me tell you, we're lazy, frantic people. If you can make that story easier for us, we're much more likely to tell it.

I saw the Totem-built press page for Parse.ly before I knew what it was, and believe me, I noticed it. I spend so much time in Google Image Search looking for the least-crappy logo I can find. This time, there was just one link, and there I found everything I needed laid out exactly where I wanted it. If your boss needs more evidence that this is really worth doing for reporters, this is me saying, "Yes."

Check out Totem at totemapp.com.

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Today is Safer Internet Day

Safer-Internet-guy-150.jpgHere at ReadWriteWeb, we encourage safer Internet use. We try to bring you the stories that help you navigate the World Wide Interwebs.

So we wanted to make sure you know that today is Safer Internet Day, and it's meant especially for children and young people. Past Safer Internet Day themes have focused on cyberbullying and social networking. This year's very apropos topic is "connecting generations." How do we make sure everyone on the Internet - from young kids to grandparents - feel safe?

Safer Internet Day began as an initiative of the EU SafeBorders project in 2004. Today more than 70 countries worldwide on six of the seven continents participate. Take a look at the map after the jump.

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Safer-Internet-Day-2012.jpg

91% off Gen-Y'ers surveyed say that they have used the Internet in the bathroom from their mobile phones. Acts that take place in the bathroom are not exactly social - yet people are connecting to others from that private space. People use the Internet from their mobile phones less as the ages go up; only 41% of Internet users in the silent generation use their phones in the bathroom. From this study, one could infer that people who use the Internet less are safer - not so. Young people and older people are both vulnerable when it comes to the Internet.

This is exactly why Safer Internet Day is of vast importance.

In 1999, the European Commission created the Safer Internet Programme. Today, the Insafe network has set-up 30 Safer Internet Centres, one in each of the 27 EU states, in addition to Iceland, Norway and Russia. These Safer Internet Centers have an awareness center, helpline, hotline and youth panel.

Internet Safety Facts and Stats

Safer Internet Day has also released some interesting facts about European Internet user experience and safety. Take a look:

  • 26% of kids have a social networking profile
  • 12% of European 9-16 year-olds say that something they saw on the Internet has bothered them
  • 56% of parents whose kids received mean messages online had no idea that this had happened
  • 1 in 8 parents do not mediate their kids' Internet use
  • 36% of 9-16 year-olds say that they know about the Internet than their parents
  • 87% of kids use the Internet at home
  • 48% of parents get online safety advice mostly from friends and family
  • 63% of kids say they get online safety advice from their parents

Kids need to know about how to stay safe online - but if kids are coming to parents before teachers, relatives and peers, it is parents' responsibility to know how to stay safe online.

To find out how you can participate in Safer Internet Day, go here: http://www.saferinternetday.org/web/guest/sid-2012

If you don't have a national contact point, email the SID helpdesk at SID-helpdesk@eun.org. They can help you create your own.

Are you a parent of an Internet-using kid? Share your experience about Internet safety in the comments.

Discuss


User-Centric Design is Great, Just as Long as You Find the Right User

agileturtle-150.jpgMy friend and colleague Esther Schindler has written a wonderful post over on SoftwareQuality Connection about encouraging user-centric design. The only trouble is figuring out the right set of users that your software is designed for. Put another way, this is the classic programming problem: the person who hires you (or who sets up the job) isn't the ultimate end-user audience for the actual program.

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Schindler mentions the Abomination That Is Taleo as Exhibit A. For those of you that haven't been in the job market lately, this is one of the go-to apps that employers use to collect resumes and screen applicants. The only trouble is that its UI is bad, really bad. As she says, "Features and functionality that would give joy to the most common hands-on-the-keyboard user (the hundreds of job applicants applying for a given position) may not even appear on the list of application requirements."

And having agile programming practices can actually remove programmers from the ultimate consumers of the app, because you write so quickly and get close enough in your first build that you stop doing anything further. Or don't get to have any further discussions beyond the initial meetings, if you even meet with your programming team at all, because the budget for the project gets cut.

Some of the problem is the Dilbert-ization of corporate life, where a boss gets the overview and the devil is in the details. Part of it is the level of communication in modern companies can be frighteningly bad, as work teams are more distributed and we all have more work to do as layoffs have decimated most IT departments.

It is a great article, and one that you should email to your boss when it comes time to put together your next project. Along with the appropriate Dilbert cartoon, of course.

N.B.: The agile turtle is from Sarah Maddox' FFeathers blog.

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The Disintegration of PaaS
In PaaS Makes Progress in 2011, I argued that the previous 12 months had been pivotal to the advancement of platform-as-a-service. As a result of this fast-paced evolution, the PaaS of 2012 is quite a different beast than that of just a couple of years ago. While this second-generation PaaS differs in many ways from initial forays in the field, one of the most important distinctions is that this new PaaS has been disintegrated, or at least made more modular.

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Before you run off thinking I'm advocating the destruction of PaaS platforms, please realize that I am not. Rather, I'm referring to the shift away from monolithic, one-size-fits-all PaaS systems towards more open, loosely coupled platforms that makes it easy to consume code and services provided by third parties.

Early PaaS offerings, circa 2007-2009, were conceived of as all-in-one affairs. In fact, a big part of the value proposition that providers envisioned was its delivery via proprietary services and custom APIs that developers would use in their applications. Examples include App Engine's data store and Memcache services, the Force.com data store, the distributed cache and storage systems we built at Appistry and many more.

The fact is, the early players in the space had little choice but to roll their own. At the time, there were critical gaps in the market that needed to be filled in order for developers on PaaS platforms to be able to deliver rich, scalable applications. Fortunately for PaaS users, this is no longer the case for most application-level services.

Sam Charrington is the principal of CloudPulse Strategies, an analyst and consulting firm focusing exclusively on cloud computing, big data and related technologies and markets. He can be followed on Twitter at @samcharrington.

REST Assured, We've Got Git

In order to build modern, scalable, connected web applications, developers must have access to a wide variety of third-party components and services upon which to build. With the proliferation of open source and SaaS services, these are now readily available on the open market. While both open source and SaaS predated the earliest PaaS offerings, in recent years the advent of GitHub and the popularity of REST-based Web services has played a significant role in expanding the selection of building blocks available to developers.

GitHub, by dramatically lowering the barriers to collaborating on and sharing open source projects, has become an "App Store" of sorts for developers, and is home to over one million projects. Likewise, the popularization of Roy Fielding's REST model for web service APIs has simplified developer access to the many application- and app-infrastructure-oriented SaaS services now available. It's now possible to store files, query and analyze data, send emails, create maps, subscribe to messages, encode videos, and much more, just by sending simple HTTP-based commands. (If you've never visited the ProgrammableWeb API Directory, the selection will blow your mind.)

This Cambrian explosion of high quality components and services has made web application development a much more productive affair for developers. And because the market has removed the burden of providing these low-level building blocks, those PaaS providers ready to embrace openness stand to gain great advantage.

Modular PaaS is Better for Providers, Too

While the end-user benefits of an open approach to PaaS, namely increased choice and reduced lock-in are apparent, the advantages of a modular approach to PaaS are two-sided, benefiting providers at least as much as users. This is because, as a PaaS provider, it's simply too hard to deliver both a solid application platform and the services that plug into it. For most businesses, such a thing would spread their development resources too thinly, even if they had the necessary domain expertise, which most don't. In addition, because the open source and SaaS genies have left their bottles, trying to do it all puts the provider at odds with their customers.

By building and offering an open platform able to easily consume third-party components and services, and by cultivating a thriving ecosystem of the tools' providers, second-generation PaaS vendors can improve their own chances of success while creating a better world for their users.

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Infographic: ShutterStock Reaches 200 Million Image Downloads

shutterstock-150.jpgShutterstock.com claims it is the first such venture to reach a total of 200 million downloads of licensed images of stock photography, vector graphics and other illustrations. "Searching the word 'networking' used to return images of handshakes and business contacts; now it's all about online social networking," says Jon Oringer, Founder and CEO of the company.

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Yes, images about cats lead the way, no surprise with over 400,000 downloads, surpassing "only" 79,000 downloads of last year's Royal Wedding. But what is interesting is that vector graphic downloads are on the increase, and vintage images are also up. Who knew the Internets could be so nostalgic?

FINAL200mm.jpeg

Shutterstock has been providing licensed images to businesses, agencies and media organizations since 2004 and has more than 17 million images online.

Disclosure: ReadWriteWeb uses Shutterstock for some of its post illustrations.

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Microsoft, 24/7 Want To Better Serve Your Customers

shutterstock_customer_service.jpgIn a world envisioned by a partnership between Microsoft and 24/7 Inc. announced on Tuesday, you'll someday receive a text message that your flight has been canceled, call a customer service number and be able to view flight options on your tablet as you discuss rebooking your travel with the customer service agent on the other end of the line.

It seems pretty basic, considering all that we're capable of doing in tech. But as anyone who has been put on hold for tech support, received a robo-call about suspicious activity on their credit card, or tried to deal with sudden travel changes can attest, dealing with customer service still seems to be stuck very much in the pre-Internet age.

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That's where the Microsoft and 24/7 partnership comes in. Together, they will develop a Predictive Experience (PX) paltform capable of handling 2.5 billion online and telephone customer service interactions each year.

"From speech to touch to gestures, consumers expect and demand more natural and intuitive ways to interact with technology," Zig Serafin, general manager of the Online Services Division at Microsoft, said in a statement. "This same demand will change how consumers interact with businesses, and it creates an inflection point for how people will expect businesses to provide customer service. "

The firms say not only will they help companies link customer service over multiple platforms, but they'll help companies figure out what your preferred platform is and make it easier for you to get the fixes you need.

"All of us are quickly coming to expect companies to communicate with us in proactive, more natural and intuitive ways, and on the devices we use in our daily lives," Serafin wrote about the deal on Microsoft's official blog. "We should expect businesses to reach out to us when we need service, and to do so in a way that anticipates how we want to be communicated with; whether that's through our smartphone, our PC or through our TV if we happen to be in the living room."

Of course the deal isn't all about altruistic good will to consumers: the market for customer service applications like the ones proposed by Microsoft and 24/7 is huge and expected to grow. The announcement also follows a long-building trend of Microsoft working to offer more, specialized B2B solutions.

The deal also includes the shuffling of some Microsoft employees, as well as Micrsoft taking an unspecified ownership stake in 24-7, according to ZDNet.

Discuss


How to Become a Cloud Service Provider in About a Day: VMware

VMware (blue, 150 sq).jpgBusinesses are finally realizing there's a way to recoup some of their costs for building out their private cloud infrastructures. It's hybridization, but in the opposite direction: taking their residual compute power and storage capacity and making it public, reselling it back upstream.

This morning, VMware is introducing a kind of cloud service assembly tool called vCloud Integration Manager (VCIM) that enables businesses to gather their available resources together, from both private pools and participating public cloud resellers, and then present them to their own customers as cloud services. Suddenly, unused capacity is not a cash drain but a potential cash cow.

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Clouds as two-way streets

120207 VMware vCloud 01.jpg

VCIM is an automation tool for businesses that already use vCloud Director to control their services. It presents a fairly simple window for provisioning classes of cloud services for various customers, and tailoring services to each one. The screenshot above shows the Resellers tab, whose principal intent is to enable administrators to supplement resources from public cloud resellers. But as VMware's senior director for cloud services, Matthew Lodge, tells RWW, it can also go the other way.

"The purpose here is to allow service providers to securely delegate the selling and provisioning of cloud services to partners and to the channel," says Lodge. The left pane identifies the various resellers with which your vCloud is aligned; the right pane shows the packages your business is offering via the chosen reseller on the left, with "minus" flags for packages that are not presently viable. A capacity quota appears on the right column of that pane, so you can avoid situations where a reseller overloads you with too many customer requests.

"The beauty of this is, resellers can instantaneously provision their own customers. They don't have to open tickets, make phone calls, go back to the service provider to get the customer up and running. They can just do it themselves... [VCIM] is designed for the kind of situation where, like with any other cloud service provider, you've built up a multi-tenant cloud," he explains. It's quite easy with this tool, he adds, to apportion the part of this cloud that is in-house, and the remainder that gets resold.

You also can set up the terms of sale on a per-customer basis, including offering a customer a trial service - perhaps free - of limited service over a short period, such as 30 days.

We asked Lodge whether VCIM makes it feasible for a CSP to automate the aggregation of capacity - perhaps in excess or overrun situations - from multiple resellers, effectively bringing in capacity on an emergency basis? That's not a VCIM feature yet, he tells us, though it could be implemented in a future version.

The cloud-making API

Equally as innovative as this reverse-hybrid scenario is VMware's inclusion of an API, essentially opening up the provisioning process to entirely different classes of programs - Lodge offers CRM as one example - that may need to provision cloud capacities on an ad hoc basis.

"Your typical CRM system, or customer portal, has a notion of a set of products that you would order for customers, and that you can manage - it'll be the database of record for all your custom data, for example. Your CRM system knows what customers can order, but it doesn't know how to provision them inside of vCloud Director, and it doesn't know particularly all of the technical parameters that vCloud Director needs in order to instantiate a service. That is the gap we're filling with vCloud Integration Manager."

120207 VMware vCloud 02.jpg

By way of the API, an external front end can provision a customer with sets of products that have been assembled in VCIM (above). From there, VCIM follows the steps outlined here for building that customer's virtual data center with the chosen parameters. "Because this is API-based, you can integrate with the resellers' CRM systems." adds VMware's Lodge.

"We're moving beyond your basic software that sets up a cloud," he remarks. "We're now solving some more business-related issues: How do we increase the speed at which service providers can turn out new customers? How do we reduce their operational costs by automating more of the process? How do we help them create new routes to market using channel partners? And at the same time, resellers are looking to deliver on hybrid cloud. They want to be able to sell hardware and software for installation on-premises for their customers, but they also know they're going to need to have a public cloud component going forward."



VMware is a ReadWriteWeb sponsor. Discuss


HP Aims to Redefine Apps Performance Testing with Cloud Platform

Thumbnail image for hp-logo-3d-291x300.jpgWhen mobile users feel they don't like how their apps perform after the first trial, some 75% of them won't launch the app again. That's the metric cited by engineers and marketers at HP Software, who note that this first wave of mobile apps brought forth by the iPhone has resulted in a glut of programs that make even the best performing mobile hardware into a pocket full of silicon cement.

This morning, HP begins a repurposing of the performance testing tools for websites that it gained through the Mercury Interactive acquisition of 2006, for the mobile apps era. It's unveiling what it calls "LoadRunner-in-the-Cloud," complete with hyphens. It will act as an off-premise testing platform for mobile apps that are deployed as services, simulating the activity generated by thousands of users simultaneously to gauge the resilience of servers and resources. This way, you might not have to disappoint three-fourths of them to learn how well your service holds up.

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Better Scalability Through Experimentation

"The application architecture itself is the performance bottleneck nine out of ten times," says Matt Morgan, HP Software's global senior director of solutions marketing, in an interview with RWW. "By monitoring these services and knowing how long a transaction spends waiting for a data retrieval or a logic process, or some other storage function to occur, you can pinpoint the modules inside the service that have the most potential to slow an application under load. You can find out which services are not scaling."

When applications are deployed on PaaS platforms such as Heroku and Windows Azure, Morgan says, a great deal of the complexity of how the software interfaces with the hardware is abstracted into obscurity. The architectural concept that I dubbed composite applications in 1991 has expanded to a seemingly unmanageable number of tiers. With the shift to mobile architecture, much of the burden of providing performance has shifted off of the front-end client, and onto the server. And in-between those two tiers are any number of platforms. "So this idea that the software is a composition, gets even more complicated," he remarks.

"We correlate the front-end story to the back-end problem. And if you think about just the complexities of performance monitoring, if you don't do correlation, you can end up with an enormous collection of logs and metrics that don't actually mean anything to the tester," he continues. "The tester really cares about, how many users can the system support, and what will these users experience when they do concurrently hit their system?"

Mobile apps typically break at some point, and Morgan notes, they don't bend very much before they do. Maybe an app performs well with 300 simultaneous users, and then fails completely at 325. So LoadRunner-in-the-Cloud (hereafter LRC) finds the breaking point, which is typically somewhere. Once that's done, it relies upon feedback provided by a vast network of back-end monitors, probing such factors as SQL queries, server metrics, and diagnoses of the method calls being invoked inside the service. "By correlating how much time it takes for a transaction to hit these things, you can actually attain a pretty clear picture, and start to show that the areas of your application that are causing problems have a distinct performance impact."

The protocol HP uses for emulating user activity in AJAX Web applications, called TruClient, is explained in this video. TruClient has been extended for LoadRunner-in-the-Cloud.


Identifying Your App by How and Where It Breaks

The result is a kind of "stress footprint" that characterizes the resilience state of your mobile app. The space in which this footprint appears is the scenario, which is LRC's term for a repeatable test. Each test helps establish a firm baseline, which is then replicated identically for different problem sets - different numbers of users. This way you're testing how the same code scales up, including with each increment - LRC adds test users on an incremental scale, not logarithmic. "You're trying to determine, if the exact same actions take place on the server, do things improve with the change?" says the HP senior director. "Scenarios allow you to digitize that load, creating a one-click re-execution capability, which is very important in an iterative world. You run your load test, you identify your problem, you make your change, and you go back to your scenario and run the exact same test."

Overlaying the results gives you your best metric as to performance, which in a cloud-based scenario is indeed capable of improving with incrementally added users.

Results from previous load tests, including with earlier builds of your apps, are recorded as snapshots. New test results can be overlaid atop these earlier ones, in order to determine what code changes made the biggest impact. "We give you the capability to leverage that information inside of an operational monitoring solution, but if you wanted to monitor a Web or mobile app going forward for functionality, and you want to have visibility to the way it should run, you can use the metrics from LoadRunner to compare against what it's actually doing in production. That gives you the snapshot of the lab world, where everything works, to the production world where everything's real."

LoadRunner-in-the-Cloud is being offered now to HP partners in the U.S. and Canada, and will be rolled out through OEM partners on their own timetables. Pricing will be determined by the party making the sale.

120206 Lode Runner on Apple II.jpg

No, no, not that Lode Runner! Somebody get our graphics department off the Apple II and replace this!

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Brands Will Spend $10 million On Promoted Tweets By Super Bowl LI

oops.gifFive years from now brands could spend $10 million on promoted tweets during the Super Bowl, according to an industry observer.

But first, brands need to learn how to use Twitter and avoid Sunday night's Toyota disaster, in which the car maker ended up spamming people who used game-related hash tags.

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"It makes complete sense that the most watched television event will also turn into the most talked about subject on social media," said Dave Kerpen, CEO and co-founder of Likeable Media. "If I'm a brand, I definitely want to be part of that conversation."

The $10 million figure is about 10% of the total spent on television advertising during this year's game, Kerpen said.

We reached out to Toyota and several people at Twitter on Monday asking what guidance, if any, the company gives to advertisers and brands using the service as part of a marketing campaign. So far, we haven't heard back but will update if we do.

Toyota is just the latest in a long-line of Twitter miscues by brands, many of which were covered by Robyn Tippins last week. Several verified Twitter accounts, including @CamryEffect, used LocalResponse to invite people discussing the game on Super Bowl-related hashtags like #SB46 to enter a contest to win a Camry.

LocalResponse is a program that lets users respond to tweets in real-time, but in this case, the response was overdone and many users who had expressed no interest in Toyota or the campaign. Because the Toyota accounts were verified by Twitter, the implication was that the aggressive marketing was condoned by the microblogging site.

"While such programs are certainly helpful, it's always better to respond to mentions personally," Kerpen said. "A personalized, spam free message makes a big difference in engaging with consumers."

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